Privacy Policy

Last Updated: March 9, 2026

1. Who We Are

DeltaSpark Communications Inc. operates the website beginagainreset.com and provides coaching, speaking, and training services through Dr. Teresa Woolard.

Contact Information:

  • Email: [email protected]
  • Phone: 705-302-0327
  • Address: 52 Park Lane, Sebright, ON L0K 1W0, Canada

2. Scope of This Policy

This Privacy Policy explains how we collect, use, store, and protect your personal information when you:

  • Visit our website
  • Submit contact forms or inquiries
  • Register for services, workshops, or speaking events
  • Subscribe to our newsletter or communications
  • Interact with us through social media or email

3. Information We Collect

3.1 Information You Provide Directly

When you use our website or services, you may provide:

  • Contact Information: Name, email address, phone number
  • Organization Information: Company name, job title
  • Service Preferences: Interest in speaking engagements, workshops, or coaching
  • Messages: Any additional information you include in forms or emails

3.2 Information Collected Automatically

We automatically collect certain technical information when you visit our website:

  • Browser type and version
  • Device type and operating system
  • IP address and general location (city/country level)
  • Pages visited, time spent on pages, and referring URLs
  • Date and time of access

4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Remember your preferences and settings
  • Analyze website traffic and user behavior
  • Improve website performance and user experience
  • Deliver relevant content and advertisements

You can control cookies through your browser settings. Disabling cookies may affect website functionality.

5. How We Use Your Information

We use your personal information to:

  • Respond to Inquiries: Answer your questions about services, speaking engagements, or workshops
  • Provide Services: Deliver coaching, training, or other services you request
  • Send Communications: Share newsletters, updates, and relevant content (with your consent)
  • Improve Our Services: Analyze website usage to enhance user experience
  • Legal Compliance: Meet legal obligations and protect our rights

6. Data Controller and Processor Roles

DeltaSpark Communications Inc. acts as the data controller for information you provide directly to us.

We use GoHighLevel as our CRM platform, which acts as a data processor on our behalf. GoHighLevel stores and manages contact information, form submissions, and communication records in accordance with their own privacy and security standards.

7. Information Sharing and Disclosure

We do not sell, rent, or trade your personal information. We may share your information only in the following circumstances:

  • Service Providers: Third-party vendors who assist with website hosting, email marketing, CRM management (e.g., GoHighLevel), and analytics
  • Legal Requirements: When required by law, court order, or to protect our legal rights
  • Business Transfers: In the event of a merger, acquisition, or sale of assets
  • With Your Consent: When you explicitly authorize us to share your information

8. Third-Party Service Providers

8.1 GoHighLevel CRM

We use GoHighLevel to manage client relationships, contact forms, and communications. GoHighLevel's privacy practices are governed by their own privacy policy. For more information, visit: https://www.gohighlevel.com/privacy-policy

8.2 Hosting and Analytics

Our website may be hosted on platforms such as Netlify or Cloudflare Pages, and we may use analytics tools like Google Analytics to understand website usage. These services have their own privacy policies.

9. AI and Automated Decision-Making

We are committed to transparency regarding any use of artificial intelligence (AI) or automated decision-making tools:

  • We may use AI-powered tools to assist with content creation, email marketing, or customer service (e.g., chatbots)
  • We do not use AI to make automated decisions that significantly affect you without human review
  • Any AI tools we use are configured to respect your privacy and data protection rights

If you have concerns about AI use, please contact us at [email protected].

10. Text Messaging and Email Communications

If you opt in to receive text messages or emails from us, the following applies:

10.1 TCPA Compliance (USA)

We comply with the Telephone Consumer Protection Act (TCPA). By providing your phone number and opting in:

  • You consent to receive text messages and/or automated calls from us
  • Message and data rates may apply
  • You can opt out at any time by replying "STOP" to any text message

10.2 CAN-SPAM Compliance (USA)

We comply with the CAN-SPAM Act. Our marketing emails include:

  • A clear identification of the sender (DeltaSpark Communications Inc.)
  • An honest subject line that reflects the email content
  • A physical mailing address
  • A clear and easy way to unsubscribe

10.3 CASL Compliance (Canada)

We comply with Canada's Anti-Spam Legislation (CASL). We will:

  • Obtain your express or implied consent before sending commercial electronic messages
  • Provide clear identification and contact information in every message
  • Include an unsubscribe mechanism in every message

11. International Data Transfers

Your information may be transferred to and stored on servers located outside your country of residence, including in the United States and Canada. By using our services, you consent to this transfer. We ensure that appropriate safeguards are in place to protect your data in accordance with applicable laws.

12. Data Security

We implement industry-standard security measures to protect your personal information, including:

  • Encryption of data in transit (HTTPS/SSL)
  • Secure storage and access controls
  • Regular security audits and updates
  • Limited access to personal information by authorized personnel only

However, no method of transmission or storage is 100% secure. We cannot guarantee absolute security.

13. Data Retention

We retain your personal information only as long as necessary to:

  • Fulfill the purposes outlined in this policy
  • Comply with legal, accounting, or reporting requirements
  • Resolve disputes and enforce agreements

When your information is no longer needed, we will securely delete or anonymize it.

14. Your Rights and Choices

Depending on your location, you may have the following rights:

14.1 Access and Correction

  • Request a copy of the personal information we hold about you
  • Update or correct inaccurate information

14.2 Deletion ("Right to Be Forgotten")

  • Request deletion of your personal information (subject to legal obligations)

14.3 Opt-Out and Unsubscribe

  • Unsubscribe from marketing emails by clicking the "unsubscribe" link in any email
  • Opt out of text messages by replying "STOP"

14.4 Data Portability

  • Request a copy of your data in a portable format

14.5 Objection and Restriction

  • Object to certain processing activities
  • Request restriction of processing in specific circumstances

To exercise any of these rights, please contact us at [email protected].

15. Children's Privacy

Our services are intended for adults aged 18 and older. We do not knowingly collect personal information from children under 18. If we discover that we have inadvertently collected information from a child, we will delete it immediately.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated policy on this page with a new "Last Updated" date. We encourage you to review this policy periodically.

17. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

DeltaSpark Communications Inc.

  • Email: [email protected]
  • Phone: 705-302-0327
  • Mailing Address: 52 Park Lane, Sebright, ON L0K 1W0, Canada

We will respond to your inquiry within 30 days.